I am very surprised that you have experienced this from Saxton, I night a Range Rover from them a couple of weeks ago, unfortunately the car developed a few issues with the Fuel pump, heating system and more recently the power steering pump. On each occasion I spoke with a Tony Craske who was unbelievably helpfull all issues are now resolved, during the period my car was in their workshop they put me into a hire car.
Unless you buy a brand new car malfunctions will appear, my experience with this company during times of issues was very pleasant, I will be doing repeat business with them due to the quality of aftercare service offered to me by Tony Craske.
Product or Service Mentioned: Saxton 4x4 Customer Care.
Reason of review: Good customer service.