I am very surprised that you have experienced this from Saxton, I night a Range Rover from them a couple of weeks ago, unfortunately the car developed a few issues with the Fuel pump, heating system and more recently the power steering pump. On each occasion I spoke with a Tony Craske who was unbelievably helpfull all issues are now resolved, during the period my car was in their workshop they put me into a hire car.
Unless you buy a brand new car malfunctions will appear, my experience with this company during times of issues was very pleasant, I will be doing repeat business with them due to the quality of aftercare service offered to me by Tony Craske.
Reviewer is in happy mood. Please contact the author of this review to discuss good customer service of saxton 4x4 customer care. Saxton 4x4 needs to read this review and look into the issue (if any) according to poster's claims.