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A very disappointing experience and certainly will not be going back! Clean and well presented showroom but that is as far as it goes, wouldn't recommend to anyone interested in a modicum of customer service. Car not ready on the agreed date, bodywork incomplete and...
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#1020434
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I called to enquire about a Range Rover TDV8 and arranged an appointment to view at 9am two days later. I was advised by the salesman that a refundable holding deposit of £500 would be needed to secure the car until i had viewd it, this I duly paid in good faith. Later...
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2.7
#1015505
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Do not give these crooks a deposit for anything Mis advertised a vehicle so I decided not to purchase After 2 days. Asked for my 2k back, but had to fight then They deducted £200 for "wasting their time " !!! So misleading me does'nt count ? Gardx , what a ***. Gap...
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1.0
I didn't like
  • Rip off
  • Directors attitude
  • No customer service
#1012890
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Absolutely disgusting dealership, took a deposit over the phone on a vehicle I had never seen, then when I asked to inspect the car they told me it was still waiting to arrive. I waited and waited and then asked for my 'deposit' back. They refused to refund my money -...
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davidwinsley
davidwinsley

I could not agree with you more, please see the review I've just submitted. Thanks

1.0
I liked
  • Deciding to take them to court
I didn't like
  • Being ripped off
  • Do not respond to emails
  • Poor aftersales
#1007648
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Phoned up to enquire about two cars, sales person was more interested in getting a deposit from me even though I hadn't seen the cars. He said one was sold but then enquiried with his finance team and said it was now available as the other customer had been refused...
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#1001629
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Brought an Audi Q7 from Saxton's spent £27000 and on collection of car it had no floor mats which cost £100, the roof rack was left on and they didn't have the key which cost me £50 from a local locksmith, it was de badged which cost me £100, within 2 days of having...
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Anonymous
Anonymous

Glad I have read this. I wanted to buy a Range Rover sport around £75.000 . Was going to Saxons.....not now .Thank you for your feed back .Sue

Product
#998241
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Short Review on January 25, 2017

Purchased a car from saxton, the car arrived 1 month later than promised. Within 6 months there are numerous problems which have incurred with a useless warranty that covers nothing, stay away from this scamming dealership who are unprofessional with non existent customer service and after sales.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#997009
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Having looked on line it seemed that Saxton had the best range of four by four cars ,having looked locally they didnt have the range of cars so I spend my hard earnt money to visit the showroom from a distance away Got there and was impressed with the set up,loads of...
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3.1
I liked
  • Choice of cars
I didn't like
  • After sales service
#995257
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Keep well clear!!! Great showroom *** Men Good at selling cars Not interested in after sales and the problems with the vehicle. I live 70 miles away and have since met 4 people in the last 2 months who have only negative comments with bodged cars clearly bought from...
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2.0
I didn't like
  • Poor aftersales
  • Do not return calls
  • Scam artists
#991688
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I have just 1 question, How are Saxton 4x4 getting away with what they are doing? I just wish this blog was available before i bought!!!! But i am still having problems yet!!! It really does surprise me that our Gov do not do anything the consumer protection people. I...
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Anonymous
Anonymous

no he is not a mp

Anonymous
Anonymous

hiWe have a similarly problem with Saxton and we are going to find a lawyer and go to court!

#989870
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