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Buying a car should be a pleasant un-hurried and unique experience,spending a lot of money you would think you would be looked after and treated with respect. Sadly not at Saxton 4 x 4 they seem to have mastered the art of making it a hurried un-pleasant waste of time....
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2.4
I liked
  • Wide choice
I didn't like
  • Poor service
#1381218
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Took deposit for log book return. never stated time limit on log book return, kept deposit. The worst customer experience ever and that man Mr Neill Cripps is rude arrogant and shouts you down worst customer experience ever. Solicitors and small courts for me even if...
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1.0
#1379177
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They sold my Dad a car and it has had ongoing problems, they told us they would sort it out and offered him a part exchange meaning he would loose 4 grand!?? Absolutly shocking, we have got advice from trading standards and will not settle until we receive a full...
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1.0
#1343159
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Saxtons Chelmsford must be the most useless car dealer I have ever dealt with, and I am 73 years old! Enquired about a Mercedes GLE350 - they have about 40 in stock. Spoke to a salesman? who promised to call me with details of car. No call, so after 4 days I spoke to...
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#1335031
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They are a bunch of scam useless people. Went to see a Range Rover sport 2015 with 28000 Miles on it. “ Excellent “ service at the start up until deposit of 3k was paid on a 49k vehicle. Was told will be provided with vehicle inspection report in the following days etc...
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1.1
#1323526
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Saxton 4x4 - Avoid. Conmen
Currently dealing with: Neil Cripps (Finance Director) - Mike Rogers (Servicing) - Hassan (sales) When the dream becomes a reality, walking in with your hard earned cash with the view of driving away in a car you have always dreamed of being sat behind the wheel in...
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1.0
#1322250
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I bought an Audi Q7 S Line Plus (63 plate) from Saxtons, salesman Jason was great, process was fine until I went to pick the car up. Car was delivered filthy (hadn’t even been cleaned inside, never mind valeted), I didn’t notice immediately as rain was so heavy....
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1.6
Product
I liked
  • Decent salesman
I didn't like
  • After sales service
#1268103
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I have made mistakes in my life, but buying a car from this company tops the list. They agreed to do works on the car, including a service, valet, repair side step on the car and make good scratches and chips. When I picked it up it was raining and I couldn't see if...
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1.7
I didn't like
  • Lack of after-sales service
  • Being treated so badly and being lied to
  • No customer service
#1258779
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Saxton 4x4 - Sold not fit for purpose car

Sold a car and after three months we have a 3 thousand pound bill for! Brakes are not safe also 4x4 saxton not being helpful, disconnecting are calls. But was happy to help when we was buying the car! Will be taking this to court as still in resovled
Product
#1253329
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Ordered 2 new Range Rover Sports through these scumbags. Paid £7000 deposit on each and then told they would not allow me to use my own finance company despite being thousands cheaper than theirs and would only allow me to use their finance company. I then discovered...
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1.5
#1253184
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