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Mr Alan Austin will get his payback very soon. the biggest crook ever. DONT DEAL WITH HIM OR SAXTON, DONT DEAL WITH HIM OR SAXTON. (cant quote that enough time's.) YOU WILL BE ROBBED NO CHANCE OF MONEY OR WARRANTY IGNORED THE RAC WARRANTY THEY GIVE MEANS NOTHING JUST...
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Anonymous
Lynda

Interesting, I had similar experience with main dealer. Nightmare! Was inquiring with this company when saw your review. Please share your experience with me... Lyndabest338@g...

1.0
I didn't like
  • Any
#1158249
Reply to reviews
The comical customer service experience and the treatment of other customers should have deterred me from buying a car at this awful place. I was treated so badly, not allowed a test drive, work promised on the car was not carried out, car left filthy with mouldy food...
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Anonymous
simon

I'm glad to see Alan Austin and his team are up to the old tricks. It will be soon that he will be paid back for his crooked business antics. Cost me a fortune. Let me know ho...

1.6
I liked
  • Deciding to take them to court
I didn't like
  • After sales service
#1141827
Reply to reviews
I came from Ireland to do a deal for a Mercedes gl the people in saxtons rang me about 30 times to ask for a deposit the previous day I explained when paying over £500 on ferry’s surley that should be enough to say I was coming the following morning for the jeep After...
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1.3
#1136274
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Saxton 4x4 - Poor poor customer service

Saxton 4x4
#1166183
2.3
Details
All too quick to take your money however when you are due a refund it’s another story. My emails have been ignored, phone calls not returned, promise of refund which has never appeared back in my bank account. I called three times today with no true answer. Would not recommend this company.
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Saxton 4x4 - Do not use saxton 4 x 4

Saxton 4x4
#1079710
2.0
Details
Do not use, worst service ever! Be warned!
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2010 Land Rover Sport Car Review

Saxton 4x4
#1026151
1.8
Details
Brought range rover sport for 22000 and it broke down 5 days later they took the car back and now have the car and my money and never return my calls or emails .going to see a solicitor tomorrow. To get my money back .
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Short Review on January 25, 2017

Saxton 4x4
#997009
1.0
Details
Purchased a car from saxton, the car arrived 1 month later than promised. Within 6 months there are numerous problems which have incurred with a useless warranty that covers nothing, stay away from this scamming dealership who are unprofessional with non existent customer service and after sales.
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So bitter wish I had not bought my dream car from these, they sold me a Lhd Vehicle Freelander 3 years old, a beauty I thought ready for me to take abroad to Spain. Costs me another 2,000.00 pounds as they had changed the straight beam original headlamps to Rhd...
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1.0
I liked
  • Showroom
I didn't like
  • After sales service
  • Dreadful customer service
#1135870
Reply to reviews
Just everyone click on this site every second you have free. it brings it up to the top of the search engine. Alan Austin thought I had gone quiet. I never forget when someone rips me off. Don't buy from them. He will never hear the end of me and will never know when...
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#1111823
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I have been quiet for a long time on my solicitors advice. I had to pick the bill up for my car to be fixed. I am 6K out off pocket. I was told my case is valid and could not lose. However it would cost me another 3-5k to take Alan Austin/Saxton to court. The legal...
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#1080119
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My father and I purchased 2 Range Rover Sports for just under 100,000 with these amateurs, we arranged to pick my car up but when we arrived we had to wait 6 hours for the car to be "prepared" my Range Rover Sport had problems from day one despite making 3 trips (3...
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Anonymous
Anonymous

did you ever get a solution?I did not but at some point will get my revenge on Alan Austin and his crew

Anonymous
sb

Contact me we need to take action together. Alan Austin is a crook

1.0
#1077337
Reply to reviews
I recently brought a evoque from them and was promised everything under the sun... all problems i found on test drive ect would be fixed. Ones they had my deposit that was it, none of the problems fix to the point were it wouldnt start when i went to pick it up. it had...
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Anonymous
Anonymous

what do you expect after reading these reviews. complete cowboys

Anonymous
Anonymous

lets get together and have them trading standards. Santander finance rouge traders watch dog

2.2
#1060541
Reply to reviews
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Quite simply, the worst experience I've ever had in purchasing a car and the non-existent aftersales experience. Took my deposit quickly enough, but failed to answer numerous questions I asked, before taking possession of the vehicle. They completely mislead me over...
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1.3
I liked
  • Deciding to take them to court
  • Showroom
I didn't like
  • Dreadful customer service
  • Do not respond to web enquiries
  • Being ripped off
#1022793
Reply to reviews
A very disappointing experience and certainly will not be going back! Clean and well presented showroom but that is as far as it goes, wouldn't recommend to anyone interested in a modicum of customer service. Car not ready on the agreed date, bodywork incomplete and...
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#1020434
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