Thatcham, England
Not resolved

Purchased a Volvo XC90 which required a rear near side wheel bearing. New one failed 3 months and 2000 miles later.

Saxton have constantly refused to pay for or replace their faulty part. Numerous phone calls and emails have gone unanswered. Saxton 4x4 don't give a *** if there is a problem. They also only provided one key with the vehicle and have not provided a second one despite requests to do so.

If you need to contact a member of the sales team prior to a sale, they are great, but you don't hear a thing from the or can get through to them once the sale is complete.

Be weary if you buy from them. They are sharks.

This person wrote the review because of poor customer service of volvo xc90 from Saxton 4x4. Reviewer claimed that he or she lost $80 and wants Saxton 4x4 to offer any options to resolve the issue.

The most disappointing in user's experience was after sales service. Author liked the most choice. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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