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The comical customer service experience and the treatment of other customers should have deterred me from buying a car at this awful place. I was treated so badly, not allowed a test drive, work promised on the car was not carried out, car left filthy with mouldy food...
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Anonymous
simon

I'm glad to see Alan Austin and his team are up to the old tricks. It will be soon that he will be paid back for his crooked business antics. Cost me a fortune. Let me know ho...

1.6
I liked
  • Deciding to take them to court
I didn't like
  • After sales service
#1141827
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I came from Ireland to do a deal for a Mercedes gl the people in saxtons rang me about 30 times to ask for a deposit the previous day I explained when paying over £500 on ferry’s surley that should be enough to say I was coming the following morning for the jeep After...
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1.3
#1136274
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So bitter wish I had not bought my dream car from these, they sold me a Lhd Vehicle Freelander 3 years old, a beauty I thought ready for me to take abroad to Spain. Costs me another 2,000.00 pounds as they had changed the straight beam original headlamps to Rhd...
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1.0
I liked
  • Showroom
I didn't like
  • After sales service
  • Dreadful customer service
#1135870
Reply to reviews
Just everyone click on this site every second you have free. it brings it up to the top of the search engine. Alan Austin thought I had gone quiet. I never forget when someone rips me off. Don't buy from them. He will never hear the end of me and will never know when...
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#1111823
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I have been quiet for a long time on my solicitors advice. I had to pick the bill up for my car to be fixed. I am 6K out off pocket. I was told my case is valid and could not lose. However it would cost me another 3-5k to take Alan Austin/Saxton to court. The legal...
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#1080119
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Saxton 4x4 - Do not use saxton 4 x 4

Do not use, worst service ever! Be warned!
2.0
Details
Customer service
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Value for money
Website
#1079710
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My father and I purchased 2 Range Rover Sports for just under 100,000 with these amateurs, we arranged to pick my car up but when we arrived we had to wait 6 hours for the car to be "prepared" my Range Rover Sport had problems from day one despite making 3 trips (3...
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Anonymous
Anonymous

did you ever get a solution?I did not but at some point will get my revenge on Alan Austin and his crew

Anonymous
sb

Contact me we need to take action together. Alan Austin is a crook

1.0
#1077337
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I recently brought a evoque from them and was promised everything under the sun... all problems i found on test drive ect would be fixed. Ones they had my deposit that was it, none of the problems fix to the point were it wouldnt start when i went to pick it up. it had...
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Anonymous
Anonymous

what do you expect after reading these reviews. complete cowboys

Anonymous
Anonymous

lets get together and have them trading standards. Santander finance rouge traders watch dog

2.2
#1060541
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2010 Land Rover Sport Car Review

Brought range rover sport for 22000 and it broke down 5 days later they took the car back and now have the car and my money and never return my calls or emails .going to see a solicitor tomorrow. To get my money back .
1.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1026151
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Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Saxton 4x4 - Lying, Cheating Cowboys & Complete Amateurs
Quite simply, the worst experience I've ever had in purchasing a car and the non-existent aftersales experience. Took my deposit quickly enough, but failed to answer numerous questions I asked, before taking possession of the vehicle. They completely mislead me over...
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1.3
I liked
  • Deciding to take them to court
  • Showroom
I didn't like
  • Do not return calls
  • Dreadful customer service
  • Being ripped off
#1022793
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